What This Privacy Policy Covers
Opening an account means you hand us a few things: your name, a mobile number, your date of birth and the wallet you will use. We hold those records so a bKash, Nagad or Rocket transfer can be matched to the right account, and so our
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team can reach you when a deposit lands without a reference. Browsing the lobby also logs device type, browser, rough location and the pages you open — that is how we spot a login that does not match your usual pattern. We do not sell your
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data. It goes to the payment providers moving your money, to a studio only where a support case needs the round data, and to authorities when the law here requires it. Some processors sit outside Bangladesh, so your records may be handled in another country under
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the same standard we hold ourselves to. Retention follows the record. Transaction history stays while the account is open and for the accounting period after closure; marketing preferences you can switch off yourself, while a settled audit trail we cannot erase early. Two honest limits. What
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applies to you depends on local law and eligible regions, so not every clause reads the same in every market. And we can decline a deletion request where a record is still needed to settle a dispute or meet a legal duty.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.